An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails regularly for such updates.
Shipping costs are based on weight and are calculated at the time of selecting the item. To reflect the policies of the courier companies we use, all weights will be rounded up to the next full kg. For domestic orders within Pakistan, charges of Rs. 300 flat.
Shipping to most regions internationally are charged at $25 (depending upon product category) for the 1st piece & $5 for each additional piece. Certain regions may have higher charges e.g. Australia, South America, India etc.
All sales are final and non-refundable. Due to the customized nature of our products we do not offer any refunds or returns. However, if there is a defect, mistake or quality issue in the product shipped to you, we will consider replacing it at management discretion. An order maybe considered eligible for size exchange (if incorrect size is delivered) only if notified in writing within 24 hours of delivery.